Refund policy
**Return Policy**
At Pure Popcorn Apparel Company, we are committed to providing our customers with high-quality apparel and an exceptional shopping experience. We understand that occasionally, you may need to return or exchange an item. We want to make this process as easy and transparent as possible, so please take a moment to review our return policy.
**Returns**
If you are not completely satisfied with your purchase, you may return it within **30 days** of receiving your order. To be eligible for a return, your item must be in its original condition, unworn, unwashed, and with all tags attached. Please ensure that your return includes a copy of the packing slip or order confirmation.
**How to Initiate a Return**
To initiate a return, please follow these steps:
1. Log in to your account on our website.
2. Go to the "Order History" section and select the order containing the item you wish to return.
3. Click the "Return Items" button and follow the instructions provided.
4. Print the return label and packing slip.
**Return Shipping**
Customers are responsible for the cost of return shipping unless the return is due to a defective item or an error on our part. In such cases, please contact our customer support team at purepopcornapparelcompany@gmail.com for assistance.
**Refunds**
Once we receive your return and inspect the item, we will process your refund within **5-7 business days**. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card company to process the refund.
**Exchanges**
If you would like to exchange an item for a different size or color, please follow the same return process as outlined above and indicate your preference on the packing slip. We will ship the new item to you as soon as the original item is received and inspected.
**Non-Returnable Items**
Some items are not eligible for return, including:
- Personalized or customized items.
- Items marked as final sale.
- Undergarments and swimwear (for hygiene reasons).
**Damaged or Defective Items**
If you receive a damaged or defective item, please contact our customer support team within **5 days** of receiving your order. We will provide instructions on how to return the item or resolve the issue promptly.
**Contact Us**
If you have any questions or need further assistance with your return, please don't hesitate to reach out to our customer support team at purepopcornapparelcompany@gmail.com. We are here to help!
Thank you for choosing [Your Company Name] for your apparel needs. We value your business and are dedicated to ensuring your satisfaction.
*Note: This return policy is subject to change without prior notice. Please refer to the return policy on our website for the most up-to-date information.*
At Pure Popcorn Apparel Company, we are committed to providing our customers with high-quality apparel and an exceptional shopping experience. We understand that occasionally, you may need to return or exchange an item. We want to make this process as easy and transparent as possible, so please take a moment to review our return policy.
**Returns**
If you are not completely satisfied with your purchase, you may return it within **30 days** of receiving your order. To be eligible for a return, your item must be in its original condition, unworn, unwashed, and with all tags attached. Please ensure that your return includes a copy of the packing slip or order confirmation.
**How to Initiate a Return**
To initiate a return, please follow these steps:
1. Log in to your account on our website.
2. Go to the "Order History" section and select the order containing the item you wish to return.
3. Click the "Return Items" button and follow the instructions provided.
4. Print the return label and packing slip.
**Return Shipping**
Customers are responsible for the cost of return shipping unless the return is due to a defective item or an error on our part. In such cases, please contact our customer support team at purepopcornapparelcompany@gmail.com for assistance.
**Refunds**
Once we receive your return and inspect the item, we will process your refund within **5-7 business days**. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card company to process the refund.
**Exchanges**
If you would like to exchange an item for a different size or color, please follow the same return process as outlined above and indicate your preference on the packing slip. We will ship the new item to you as soon as the original item is received and inspected.
**Non-Returnable Items**
Some items are not eligible for return, including:
- Personalized or customized items.
- Items marked as final sale.
- Undergarments and swimwear (for hygiene reasons).
**Damaged or Defective Items**
If you receive a damaged or defective item, please contact our customer support team within **5 days** of receiving your order. We will provide instructions on how to return the item or resolve the issue promptly.
**Contact Us**
If you have any questions or need further assistance with your return, please don't hesitate to reach out to our customer support team at purepopcornapparelcompany@gmail.com. We are here to help!
Thank you for choosing [Your Company Name] for your apparel needs. We value your business and are dedicated to ensuring your satisfaction.
*Note: This return policy is subject to change without prior notice. Please refer to the return policy on our website for the most up-to-date information.*